You need to ensure that your fee-spend on service providers or an outsourced function represents the very best value for money and that your relationship also gives a whole range of added benefits.

With our experience in the selection and control of service providers and indeed, as one our self until recently, we can help you to maximise relationships and a competitive edge by:

• Ensuring adherence to your philosophies, technical standards and settlement targets
• Reviewing service level agreements and measurement against your standards
• Surveying your customers’ level of satisfaction with the provider’s service
• Benchmarking, making suggestions in the selection process, improvement in existing arrangements or availability and best use of modern, dynamic technology solutions.