Fraud Loss Management

Fraud Loss Management

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Fraud Loss Management


The insurance market is awash with soundbites and ever more so in the case of fraud. The perceived cost generates headlines with, it seems, commentators picking figures at random and over massive ranges.

We remain unconvinced as to the accuracy of much of the data and figures which are used but whether they are accurate or not, it is clear that many challenges prevail.

Frictions within the claim process and the resultant exacerbation of cost will take many guises and not necessarily all defined by “traditional” fraud. Our Fraud Loss Management audit therefore also targets the control of leakage that will occur through other associated elements, such as:

  • Opportunism
  • Gross exaggeration
  • Gaps in existing processes and defence control mechanisms
  • Poor service to the honest customer
  • Unacceptable business practices by other parties in the claimant supply chain

Our association with fraud, intelligence and security experts, with access to unique, cutting edge technologies provides a complete one-stop facility to identify, recommend and re-engineer the management and prevention of fraud, properly aligned with over-arching claim loss control and customer service standards.