Quay Claims is a claims management consultancy offering an innovative range of services to insurers, Lloyd’s and London Market, reinsurers, service providers and corporate customers.
Our offering is underpinned by a wealth of personal experience, from new start-ups to managing claims departments, claims service providers, outsourcing and projects in the Company and Lloyd’s markets, together with technical, operational and fraud expertise across major insurance classes, in the UK and worldwide.
“We’re all about relationships and teamwork; always willing to offer advice, opinions or innovation. We aim to provide adaptable solutions for every customer and their individual issues.”
Quay Claims Director
Helping you with compliance, identifying and maximising control over risk, loss, settlement and expense ratios.
Provide strategic review, targeting and quality assurance functions across a portfolio, individual cases or first line of defence on emerging claim or fraud risks.
An impartial service to assist in the selection, management and control of cover holders, service providers and external solutions.
Provide ongoing development through innovative but relevant digital, people and business opportunities in a changing claims landscape.
We have the flexibility to meet a wide variety of clients’ individual requirements, as demonstrated by the diversity of some of our assignments.
The annual audit of all outstanding year of account claims handled by TPAs on behalf of a leading UK casualty Syndicate.
Review risk and claims performance analysis of a major corporate shipping client to improve claims frequency and defensibility.
A key part of the overall consultancy team, assisting in developing the claims business plan and establishing one of the UK’s first telematics motor insurers.
Ongoing consultancy with a leading service provider in the claims investigation and fraud sectors for sales development and delivery of innovative digital solutions.